Theme Leader – Dr Sugumar Mariappandar

This theme addresses the transformative potential of work for, by and with some of society’s most marginalised and vulnerable people, often at the periphery of organisations’ concerns. Highlighting everyday work routines and practices links analysis with practical interventions focused on improving organisational life from bottom up. Empirically, we analyse the dynamics of engagement and precarity associated with front line work, both in and out of formal employment, for refugees and migrants; for the working poor, temporary and unemployed workers; and of experiences of consumers and public service users. By illuminating aspects of organisational functioning rarely revealed to outsiders, we develop critical insights that offer a distinctive contribution to ACU’s mission of ‘Impact through Empathy’ amongst our students, with partner organisations, and wider stakeholders.